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Armor Shield Exteriors | CT Roof Replacement Contractors & Residential Roofers > Reviews in New Haven County, Connecticut, US - RAY

Armor Shield Exteriors | CT Roof Replacement Contractors & Residential Roofers

4.8
174 reviews
Roofing Contractor
New Haven County, US

Location details

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15 Falls Ave, Oakville, CT 06779, USA
  • Tuesday:
    08:00 - 17:00
  • Wednesday:
    08:00 - 17:00
  • Thursday:
    08:00 - 17:00
  • Friday:
    08:00 - 17:00
  • Saturday:
    08:00 - 17:00
4.8
Reviews
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  • Google Comments (5)
  • Comments (5)

My fiancé and I can’t say enough great things about Armor Shield!! Special thanks to Dave Usdan who kept us informed throughout the entire process (especially with the insurance company), answered all of our questions and was so courteous and knowledgeable. Also wanted to mention Brian, the site manager, and Jim the project manager who were great to work with—professional, attentive and friendly! Lastly, the installation crew did an outstanding job—from arrival at 645am until they finished at 7pm, I’ve never seen such hard workers who were so meticulous from installation to clean up! We are extremely happy with the outcome and will be recommending Armor Shield too everyone!! Our new roof is absolutely beautiful.

6 months ago

I had a great experience with Armor Shield. They did a great job replacing my roof. A special thanks to Dave Usdan who walked me through the whole process and made sure everything ran smoothly. I would highly recommend them.

7 months ago

Armor Shield Roofing out of Oakville, CT provided completed a high-quality residential roofing project at a reasonable price. Their installation was professionally done with no issues and job was completed in 1 day. Dave Usdan was awesome in proving options to suit our needs. Overall, I am extremely satisfied. I would highly recommend Armor Shield Roofing and ask for Dave Usdan. You won't be disappointed.

a year ago

UPDATE DECEMBER 2023: We had been having problems with our gutters draining improperly and had someone from another company out to take a look and clean our gutters. When the roofers from Armor Shield replaced our roof, they left roofing material/debris in our gutters, which caused water drainage issues on our property. I suppose given that we would never climb up on the roof to double check, we may have never noticed. We are disappointed that Armor Shield would do this and wanted to update our review to reflect this issue. ORIGINAL REVIEW: We had a brilliant experience with Dave at Armor Shield to replace our old 3-tab roof! We would recommend this company to anyone looking for professional, high quality craftsmanship.

2 weeks ago

CHECK GOOGLE IMAGES TO SEE EXTENSIVE DAMAGE AND MESS THEY CAUSED AND RESPONSES TO OWNER**** Horrible experience. I asked specifically about having tarps so they did not damage my siding or BRAND NEW WINDOWS AND DOORS I just had installed! As you can see from the picture it was an absolute mess and disregard of the property and damage. When I contacted my rep, Neil, about what was going on, I was texted back, "It's a construction site. It's going to look like that. Don't worry about it so much.". I had copper channeling on the ridges and valleys and they tore that off to replace it with inferior materials. I had nice gutter covers that they forcefully pried off and damaged and tried to place back on after I had a talk about them and they agreed to replace it. They eventually replaced them with punched inserts that sort of do the same thing, but don't and are a cheap alternative. They bent my furnace exhaust as you can see in the photos. Damaged my plants and shrubs and refused to replace them. I had multiple landscapers come out and quote me on the price of a mature 10yr shrub and they disagreed with the amount. Not my fault your idiot crews damaged them! Finally got a landscaper (4th one to quote) that would do it for the half of the quote they were offering (quoted $2500 for the pull out and replace; Armour Shield would only offer to cover $1000. Going off memory, but the important part was they were not willing to cover the total replacement cost, even though it was there fault). We didn't even bother with the plants and flowers in the back that were damaged and didn't bring those up. Who knows at this point if my AC units are damaged as the pictures can depict. Siding was damaged and luckily I had leftover pieces from the previous owner that I could use, but in the pictures you can see the oil and grease that the shingles left on the siding from the crew throwing them on the tarps they let fall. There are pictures that show the markings, dents, holes, and grease markings. They tried power washing it, applying some de-greaser to the markings; which made it worse, and a cleaning solution; all of which made it either worse or darker. I had asked for their insurance to file a claim about the siding, but they stopped communicating about it and refuse to disclose any of their info. Just wanted to get my experience out there as to dealing with Neil and this company. Be warned. *Edit to owner: Ask Neil and he will fill you in. I will not post my address or name publicly. I can provide signed contract, copy of insurance check, and any documentation to further validate my claim and work done with your company as to legit review. 2nd Edit to owner: Why don't you come to my home and see the spots left on my siding that you could not get off/remove. Your salesman has been a wall of blocking me of escalating this and now that I have your attention and response, be a proper businessman/owner and contact me directly about the issue and deal with me; not through your salesman who had to try and clean up your crews negligence and damage. Both you and Neil seem to think that ignoring or avoiding the problem long enough makes the customer give up and go away. It doesn't and won't until you properly address it. I have contacted your office previously and you have my info. You can contact me directly now as you obviously know the situation here. Doesn't matter if it was during the job, that is and was unacceptable and caused further damage, costs, and time to get the extra fixed.

4 years ago

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How is Armor Shield Exteriors | CT Roof Replacement Contractors & Residential Roofers rated?
Armor Shield Exteriors | CT Roof Replacement Contractors & Residential Roofers has a 4.8 star rating with 174 Reviews.